1. Warranty Coverage

Desire Electronics provides a limited warranty on eligible products against manufacturing defects and workmanship issues from the date of purchase.

2. Warranty Period

The warranty period for each product may vary and will be specified on the product page, packaging, or invoice.

3. What Is Covered

• Manufacturing defects
• Functional failures under normal use
• Defects in materials or workmanship

4. What Is Not Covered

• Physical damage, misuse, abuse, or negligence
• Damage caused by water, fire, power surges, or accidents
• Normal wear and tear
• Unauthorized repairs, modifications, or alterations
• Damage caused by improper installation or usage
• Consumable parts and accessories unless specifically covered

5. Warranty Claim Process

To initiate a warranty claim, customers must:

• Contact our customer support team
• Provide proof of purchase (invoice/order confirmation)
• Share images or videos of the issue, if requested
• Follow troubleshooting steps provided by our support team

6. Resolution

Upon verification of the claim, Desire Electronics may, at its sole discretion:

• Repair the product
• Replace the product with the same or equivalent model
• Provide an alternative solution where repair or replacement is not feasible

7. Limitation of Liability

The warranty is limited to repair or replacement of the defective product only. Desire Electronics shall not be liable for any indirect, incidental, or consequential damages arising from the use of the product.