Warranty Policy

At Desire Electronics, we strive to provide high-quality electronic products. This warranty policy outlines the terms and conditions applicable to our products.

Warranty Coverage

  • Warranty is applicable only if explicitly mentioned on the product page or invoice
  • Covers manufacturing defects and functional issues under normal usage conditions

What is NOT Covered

This warranty does not cover:

  • Physical damage, cracks, or breakage
  • Damage due to improper use, mishandling, or incorrect connections
  • Water, fire, or electrical surge damage
  • Unauthorized repair or modification
  • Accessories such as cables, connectors, or packaging (unless defective at delivery)

Warranty Claim Process

To claim warranty, customers must:

  1. Contact us with:
    • Order ID
    • Issue description
    • Photos or video proof