Warranty Policy
At Desire Electronics, we strive to provide high-quality electronic products. This warranty policy outlines the terms and conditions applicable to our products.
Warranty Coverage
- Warranty is applicable only if explicitly mentioned on the product page or invoice
- Covers manufacturing defects and functional issues under normal usage conditions
What is NOT Covered
This warranty does not cover:
- Physical damage, cracks, or breakage
- Damage due to improper use, mishandling, or incorrect connections
- Water, fire, or electrical surge damage
- Unauthorized repair or modification
- Accessories such as cables, connectors, or packaging (unless defective at delivery)
Warranty Claim Process
To claim warranty, customers must:
-
Contact us with:
- Order ID
- Issue description
- Photos or video proof