Order Cancellation Policy

Your order constitutes an offer to purchase, which Desire Electronics may accept or reject at its discretion. An order is deemed accepted only upon dispatch of the product(s).

We reserve the right to cancel any order due to unavailability, pricing errors, or suspected fraudulent activity. If your payment has already been processed, the refund will be initiated to your original payment method.

Order Acceptance

We reserve the right to accept or reject any order due to:

  • Product unavailability
  • Pricing or listing errors
  • Issues identified during payment processing
  • Suspected fraudulent or unauthorized activity

If an order is cancelled after payment has been processed, the refund will be initiated to the original payment method within 5–7 business days.

Order Cancellation by Customer

  • Orders can be cancelled within 12 hours of placing the order
  • Once the order is dispatched, cancellation requests will not be accepted

To cancel your order, please contact us with your Order ID via Email or WhatsApp.

📧 Email: info@pro1st.in

📱 WhatsApp Helpline: 7290077778